Home-visiting volunteers work alongside the families that they support.
After contact is first made with Home-Start, you will receive an initial visit from one of our expert, caring co-ordinators, who will talk to you about how we support families, and will discuss your family’s individual needs.
After this visit, a volunteer will be carefully matched to your family, and will be introduced to you at the following visit.
All our volunteers are parents, so have first-hand experience of the ups and downs involved when raising a family. They will have all received in-depth training on how to support a family before any support begins, and will have been disclosure and barring checked.
Your volunteer will visit your family in your own home once a week for 2 hours – working alongside you to give you free practical and emotional support which is non-judgemental, compassionate and confidential.
You decide together what this support looks like, so that you can feel in control of how things work and rebuild confidence. It is bespoke support which is based on your individual family.
We help you to identify your strengths and then build upon them together, depending upon what you tell us you need.